Video Remote Interpretation Services
6000+ Interpreters in Over 350 Languages
Telelanguage video remote interpreting (VRI) is a video telecommunication service across the USA that uses devices such as web cameras or videophones to provide sign language or spoken language interpreting services. This is done through a remote or offsite interpreter, in order to communicate with persons with whom there is a communication barrier.
Language Service Solutions: Video Remote Interpreting
5,000+ Interpreters ready to communicate in over 300 languages. Since 1991, Telelanguage has helped thousands of organizations nationwide to improve language access programs through high-quality language interpretation and translation services. Join the organizations we help every day who use Telelanguage as their dedicated language services partner!
What is Video Remote Interpretation?
Video Remote Interpreting is the fastest-growing foreign language interpretation in the country! Video remote interpreting services, or VRI, is a video telecommunication service that uses devices such as web cameras or videophones to provide spoken language or sign language interpreting services.
How Organizations Benefit from Video Remote Interpreting Services
Fast Response for Urgent Situations – VRI allows you to provide a fast response for both spoken languages and deaf and hard of hearing clients/patients. When the need for communication is urgent, VRI provides an interpreter response in seconds.
On-Demand Interpreting Solution – Urgent situations, or situations not planned in advance, often call for the use of remote interpreters to meet language support needs. On-demand support means having access when you need it, and at Telelanguage, we provide on-demand access to professional interpreters 24 hours a day, 7 days per week, 365 days a year.
Enhanced Accuracy – The visual support associated with Video Remote Interpreting can provide enhanced accuracy for spoken language and American Sign Language (ASL).
Cost-Effective – Video remote interpretation fills the gap between over-the-phone and on-site interpretation services. Conventional on-site interpreting typically requires at least a two-hour minimum charge and possibly mileage and travel charges. VRI services can help optimize your interpretation budget while adding the benefit of visual support. When searching for a VRI provider, be sure to ask if there are hourly minimums associated with VRI technology. Part of Telelanguage’s commitment to our clients is that we look for ways to optimize and lower your interpretation costs, so we do not charge hourly minimums or extra expenses for VRI services.
Who We Help: Industries Using Video Remote Interpreting
- Healthcare (Hospitals, Private Practices, Clinics, Telehealth, Emergency Medicine, etc)
- Social Services
- Police / Fire / 911
- Financial Services
- Telecommunications (Call Centers, Help Desks)
- Travel / Tourism / Hospitality
- Legal / Judicial
- Education (K-12, Higher Education)
Language Services to Fit Your Needs
When language barriers arise, you need a language services provider that can respond quickly to the unique needs of your organization. Telelanguage Interpretation and Translation Services provide the solutions you need to communicate effectively with limited English proficient and Deaf and Hard of Hearing populations. Our on-demand interpreter services (Video Remote Interpreting Services and Telephonic Interpreting Services) are available in over 300 languages, and allow organizations of all sizes to connect to certified, U.S. based interpreters – 24/7, 365 days a year.
In addition to on-demand language services, Telelanguage also provides On-site Interpretation Services and Translation Services to help you serve the language needs of your customers, clients, and patients.
- Video Remote Interpretation
- Telephonic Interpretation
- On-Site Interpretation
- Document Translation of vital forms, and notifications
Telelanguage helps organizations nationwide to increase overall satisfaction and experience, comply with government regulations and standards, and connect with multicultural populations…all while reducing interpretation costs to our clients.
Video Remote Interpreting: Confidentiality and Compliance
Telelanguage interpreters are superior-trained, tested and industry certified. This process ensures that our clients receive the highest quality language interpretation – every time!
Confidentiality and security is critical to language access. Telelanguage provides 100% HIPAA compliant services, providing meaningful language access and compliance to meet the requirements of government regulations and standards, including:
- Affordable Care Act, Section 1557 (ACA)
- Health Insurance Portability and Accountability Act (HIPAA)
- Title VI of the Civil Rights Act of 1964 (Title VI)
- Americans with Disabilities Act (ADA)
- Centers for Medicare & Medicaid Services (CMS)
- Fraud, Waste and Abuse (FWA)
- Protected Health Information (PHI)
- The Joint Commission
Why Organizations are Switching to Telelanguage
Simple, seamless, and secure, Telelanguage’s robust Video Remote Interpretation platform connects your Limited English Speakers to certified, U.S.-based interpreters through one simple application – in seconds.
- Customized Rate Plans
- A Cost-Effective Interpretation Solution
- Easy Assembly From Any Office or Field Site
- Staff Training and Dedicated Customer Support
- HIPAA, HITECH and ADA Compliant Services
- Available 24/7, 365 Days a Year
- Apple and Android Devices Compatible
- Fully Encrypted Connections
- Crystal Clear Sound and Video Quality
- 99.999% Uptime Service Level Guarantee
Getting Started With Video Remote Interpretation is Easy
Telelanguage makes implementation of language support services easy and painless, with no hidden charges. All support materials are available for free to our clients, and we offer free cultural awareness training to aid staff in communicating effectively with patients of different cultures and languages. Support is available 24/7, 365 days a year so you never have to worry. Telelanguage has your language access and staff support needs covered.
We will tailor a plan to meet the specific needs of your organization to improve the quality of your language services, show regulatory compliance, and increase customer satisfaction.
Telelanguage provides a better way of communicating with limited-English proficient and deaf and hard-of-hearing patients.
Take your language support to the next level. Try our Services at NO Charge with Telelanguage free service trial minutes!
Video Remote Interpretation:
Face-to-Face Intricacies Over a Remote Platform.
This Whitepaper features information to help you understand:
- How, and why, video remote interpretation is used.
- The difference between VRI and other forms of interpretation.
- How to find a certified, professional service provider.