Overcoming Language Barriers in Nursing

Nurses play a critical role in healthcare, making up the largest health care occupation in the United States. Much like interpreters, the need for registered nurses is increasing at a rate much faster than most occupations. According to Nurses PRN, the job outlook for registered nurses is expected to grow at a 12% rate through 2028. One of the many things that nurses must be able to do effectively is to communicate with patients. But what happens when a patient doesn’t speak English? Overcoming language barriers in nursing is crucial to providing care for any patient that is limited in their use of English. When language barriers arise, medical interpretation services ensure quality, patient-centered care.

Multilingual patient care is more important for healthcare professionals than ever before. In fact, 1 in 5 U.S. residents speak a language other than English at home. Having a comprehensive language access program is key to overcoming language barriers in nursing, and extends to all healthcare settings. Since 1991, Telelanguage has helped thousands of healthcare organizations to improve language access programs through superior language interpretation and translation services. At Telelanguage, more than 70% of our clients are healthcare entities.

Support resources are available to help nursing staff communicate effectively with interpreters and multicultural patients.
 

Overcoming Language Barriers in Nursing: Benefits of Medical Interpretation

Studies have demonstrated that patients with LEP suffer more adverse events than their English-speaking counterparts in health care. In addition, patients with LEP also have higher rates of readmission and report more dissatisfaction about their care and communication with clinicians compared with patients who speak English. The use of professional medical interpreters has been shown to decrease these disparities.

Studies from Health Services Research have found the use of a qualified medical interpreter to have a positive impact on patient care. “Use of professional interpreters is associated with improved clinical care more than the use of ad hoc interpreters, and professional interpreters appear to raise the quality of clinical care for Limited English Proficient (LEP) patients to approach or equal that for patients without language barriers.”
 

10 Ways Professional Interpreters Support High-Quality Patient Care:

  1. Higher levels of patient satisfaction
  2. Reduces miscommunication errors
  3. Compliance with government regulations and standards
  4. Improves efficiency
  5. Increases productivity and staff adoption
  6. Along with VRI, telephonic interpretation provides a fast response for urgent or emergency situations.
  7. Allows for a higher quality of clinical care
  8. A greater comprehension of diagnoses and follow up care instructions
  9. Lower rates of readmission
  10. Reduces staff frustration

 

How Telelanguage Can Help

Successfully overcoming language barriers in nursing means you need a language services provider that can respond quickly to the unique needs of your organization. Telelanguage Healthcare Language Services provide the solutions you need to improve language access at every step of the patient journey. Certified Medical interpreters are available 24/7/365 days a year.

  • Telephonic Interpretation
  • Video Remote Interpretation
  • On-Site Interpretation
  • Document Translation

Telelanguage helps healthcare organizations increase overall patient satisfaction and experience, comply with government regulations and standards, and increase the quality of care for limited-English proficient patients… all while reducing interpretation costs to our clients.

 

Why Organizations in Health Care are Switching to Telelanguage

  • Medically trained and certified interpreters
  • 100% HIPAA Compliant Services
  • Lower Cost
  • Free Service Trial Programs
  • Best-in-Industry Call Volume Discount Plans
  • Proprietary Technology
  • Quick interpreter connect to over 300 languages

 

Getting Started is Easy

 

Language Access in Healthcare: Health Care Interpretation Services eBook | Telelanguage

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Telelanguage makes the implementation of language support services easy and painless, with no hidden charges. All auxiliary and support materials are available for free to our healthcare clients, and we offer free cultural awareness training to aid staff in communicating effectively with patients of different cultures and languages. Support is available 24/7, 365 days a year so you never have to worry. Telelanguage has your language access and staff support needs covered.

We will tailor a plan to meet the specific needs of your organization to improve the quality of your language services, show regulatory compliance, and increase patient satisfaction scores.

Learn ways to improve LEP patient communication and overall patient satisfaction.  The Healthcare Interpretation Guide: Language Access for a Better Patient Experience. [Download Your Free Copy!]
 

 Telelanguage offers free trial minutes so you can test our services with no obligation or contract to sign. Try our services at No Charge! Find out if you qualify.

 
Telelanguage provides a better way of communicating with limited-English proficient and deaf and hard-of-hearing patients. Have questions about interpretation solutions for your organization? Contact us for a free quote, or schedule a free demo to learn how Telelanguage can improve the quality of communication for you and your patients.

Language Access in healthcare: Free eBook

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