When you are communicating with non-English speaking patients you need support that you can trust, especially in emergency situations. At Telelanguage, we provide that support with a 24/7 one-point-of-contact account management system. Over 70% of our current client base are healthcare entities.
Government clients, whether Federal, State, County, Municipality, or otherwise, present unique challenges and opportunities when it comes to providing Interpretation and Translation services. Telelanguage’s current client base is comprised of over 20% government entities.
Social services, whether public or private sector, provide essential services aimed at promoting the welfare of others. This critical industry tends to have a higher rate of interpretation and translation needs, an industry Telelanguage has been providing services to for over 25 years.
Financial services are economic services provided by the finance industry, which encompasses a broad range of businesses.As the economic world grows smaller, and global business grows larger, different cultures and languages are intersecting at an ever-increasing pace. Telelanguage, with over 25 years providing support to financial institutions, believes security, compliance and customer satisfaction to be the three of the most crucial aspects of the Finance industry.
The Insurance industry is constantly faced with unique challenges. From managing risk and regulatory complexity, to ever evolving business models, to market segment obstacles, Insurance providers must be ever diligent. In addition to these challenges, customer satisfaction, quality control and security are also high on the list of important focuses.
The Utility industry faces a number of challenges in today’s market. From cyberattacks to customer expectations, energy storage to smarter, greener energy, the Utility industry is constantly evolving. After remaining relatively unchanged for the past century, the grid is confronted by a series of new challenges that are forcing an evolution of business models, while changing user expectations and causing regulatory models to adapt.
911 Emergency Services
Telelanguage is the only language service provider that will provide you with certified 911, U.S.-based interpreters available 24/7/365 – at the most competitive rates. Our 25+ years of experience supporting emergency call centers will give you 100% reliability along with a dedicated account support team.
Legal and Judicial
Telelanguage has over 25 years of providing the Legal and Judicial industry with language services. We understand the unique challenges facing the Legal system, and have a vast network of active clients and success stories to show for it. We understand that community image is very important, as well as compliance, security and regulations.
The Travel and Hospitality industry is constantly having to balance excellent customer service, with the highest levels of quality. Challenges facing the Hospitality industry include sustainable development, operating issues and the increasing demand for faster, more user-friendly technology applications.
The Telecommunications industry bridges the gap between the customer experience, quality and technology. Telecommunication providers face a number of challenges in today’s market such as building and maintaining the right infrastructure, controlling costs, building a brand, monetizing new services, and prioritizing data.