Telephonic Interpretation in Healthcare: Improving the Quality of Patient Care (Infographic)

The need for telephonic interpretation in healthcare starts when you need to communicate with a limited-English proficient patient but are not able to due to a language barrier. In this instance, connecting to a certified medical interpreter in order to communicate quickly and effectively becomes necessary. Telephonic Interpretation is an on-demand, remote interpreting service that 

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4 Benefits of Telephonic Interpreting for Call Centers

Why is telephonic interpreting so important for call centers? The United States is more linguistically diverse than ever before. For call center agents who are responsible for providing customer service on behalf of an organization, the ability to overcome language barriers is key to providing a positive customer service experience when serving multicultural customers. When 

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How to Change Language Service Providers for a Better Interpreting Experience

When you’re ready to change language service providers, it’s an important decision for your organization. For whatever reason, you’re ready to move on to a new Language Services Solution to fit your company’s (and your clients’) needs. There are more than 25 million Limited English Proficient individuals in the United States today, and quality language services are 

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Try our Language Services Free with Telelanguage Free Trial Minutes

Thinking about switching language service providers? Try our Language Services at NO Charge… Telelanguage has been a leader in the language service industry since 1991. Our commitment to customer service, technological advancements, and quality assurance is the reason why 98% of our current clients would recommend us – and why dozens of new customers switch 

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A Complete Guide to Telephonic Interpretation Services

Telelanguage has been a leading provider of telephonic interpretation services for more than 28 years, providing clients with comprehensive and reliable language services plans to fit their specific needs. Why are telephonic interpretation services so important? As population trends continue to shift and language diversity in the United States continues to rise, the need for organizations to 

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Best Practices for Using Telephonic Interpreters in Hospitals

Understanding the best practices for using telephonic interpreters in hospitals helps facilitate meaningful communication between health care providers and Limited-English Proficient (LEP) patients.  There are a few simple things you can do in any over-the-phone interpreting session to make your time with a professional interpreter effective and empowering for yourself and for your LEP patients. 

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Multilingual Customer Service: What Every Business Should Know

Why offer multilingual customer service? The United States has become increasingly diverse. Diversity in our country is at the heart of America. In fact, more than 350 languages are spoken in U.S. homes. As populations continue to shift, and we become more linguistically diverse, the need for businesses to provide effective multilingual customer service increases across 

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Telehealth Facts: 17 Facts For Health Care Professionals

What is telehealth? Telehealth uses mobile technology to deliver health-related services, such as remote doctor consultations and patient monitoring to connect patients to vital health care services through means such as video-conferencing, remote monitoring, electronic consults, and wireless communications. With the increasing adoption of telehealth services, it’s important to understand how we can health care providers 

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Phone Interpretation Services: 5 Things You Need for Language Support

Telelanguage connects people of different cultures and languages every day. As a global language service provider, we offer organizations a variety of language support, including phone interpretation services. Why is over-the-phone interpreting so important? Imagine needing immediate medical care, but not being able to communicate your concerns or distress. Imagine needing to provide excellent and 

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Telehealth: The Importance of Medical Interpreters in Telemedicine

Telehealth has the potential to change how we interact with healthcare providers. Advances in healthcare technology provide timely and affordable access to care. Hospitals’ adoption of telemedicine technology has increased by roughly 3.5 percent per year from 54.5 percent in 2014 to 61.3 percent in 2016. An estimated 51-53 percent of U.S. hospitals are expected 

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