How 7 Major Industries Benefit from Translation Language Services [Infographic]

Why are translation language services crucial to organizations? Success in a global world means that organizations must have the ability to communicate effectively with non-English speakers in their native language. In order to effectively communicate in writing with multicultural consumers, you may require language translation services to provide your customers with vital written information in the languages they 

Continue Reading

Best Practices for Using Telephonic Interpreters in Hospitals

Understanding the best practices for using telephonic interpreters in hospitals helps facilitate meaningful communication between health care providers and Limited-English Proficient (LEP) patients.  There are a few simple things you can do in any over-the-phone interpreting session to make your time with a professional interpreter effective and empowering for yourself and for your LEP patients. 

Continue Reading

Overcoming Language Barriers in Rural Area Hospitals

Many rural area hospitals in the United States face unique challenges that must be overcome in order to deliver the highest quality care to patients. According to the American Hospital Association, about 20% of Americans live in rural areas without easy access to primary care or specialist medical services. For example, the number of physicians 

Continue Reading

Patient Satisfaction in Hospital Settings: On-Site Vs. Remote Interpretation

The increase of foreign-born populations and linguistic diversity in the U.S. has led to higher numbers of limited English proficient (LEP) patients. One in five United States residents speaks a non-English language at home, and 25 million people in the U.S. speak English “less than very well.” What does this mean in a health care 

Continue Reading

Multilingual Patient Care: Language Solutions in Health Care

Multilingual Patient Care is more important for healthcare professionals than ever before. In fact, 1 in 5 U.S. residents speaks a language other than English at home.  When it comes to serving limited-English proficient patients, having a comprehensive language access program is key. Since 1991, Telelanguage has helped thousands of healthcare organizations to improve language 

Continue Reading

Handling Transitions in Care For Patients with Limited English Proficiency

Handling transitions in care for LEP patients…communication is key! Communication in health care settings is especially important when patients experience transitions in care. When patients move to another care setting or are discharged from the hospital, a thorough understanding of discharge instructions is necessary for patient compliance. But for patients with limited English proficiency, transitions 

Continue Reading

Medicare and Language Access: Overcoming Language Barriers During Medicare Open Enrollment

Medicare and Language Access – Open Enrollment for Medicare begins October 15th, 2018 and ends on December 7, 2018.  Why are Medicare and language access so important during this period? 8% of the 57 million U.S. residents enrolled in Medicare are limited English proficient.  Navigating healthcare can be confusing for anyone, but for Limited-English proficient populations, communication barriers make 

Continue Reading

Reducing Hospital Readmission Rates for LEP Patients

How do language barriers affect hospital readmissions rates? More than 60 million Americans speak a language other than English at home, and 41% of this population (8% of the total U.S. population) have limited English proficiency (LEP). The increase in LEP patients in the U.S. can present communication barriers for healthcare systems to overcome in 

Continue Reading

Telehealth Facts: 17 Facts For Health Care Professionals

What is telehealth? Telehealth uses mobile technology to deliver health-related services, such as remote doctor consultations and patient monitoring to connect patients to vital health care services through means such as video-conferencing, remote monitoring, electronic consults, and wireless communications. With the increasing adoption of telehealth services, it’s important to understand how we can health care providers 

Continue Reading

Best Practices for Communicating Through an Interpreter in Healthcare

When a language barrier arises in a healthcare setting, communication may become stressful for any professional. In situations where you need to communicate with a patient who is not proficient in English, professional medical interpreters are available to overcome language barriers. Professional interpreters in healthcare have been shown to reduce liability, aid in effective communication, 

Continue Reading