Section 1557 of the Affordable Care Act (ACA) spotlights the importance of language services in hospitals and healthcare, adding requirements and specifically giving Limited English Proficient (LEP) patients the rights to a qualified interpreter in order to advance healthcare equality and reduce disparities in health care. Medical interpreters fulfill an increasing need for quality language services
Using a telephone interpreter in healthcare can be challenging if you don’t understand best practices. It’s important to know how to make your time with a professional telephone interpreter effective and meaningful for your limited-English proficient (LEP) patients. When using interpreters in healthcare settings, always make sure they are a certified medical interpreter. Why certified?