How does language interpretation affect a Patient Centered Care approach to healthcare? You’ve heard the old adage “The customer is always right”. In our world of technology, where information is accessible to consumers at the touch of a button, this mindset has never been more relevant for businesses. But what about the healthcare industry? Does
As Limited English Proficiency in the United States continues to rise, and the LEP population over 25 million, interpreters and translators have become a key part of many major industries, such as legal and judicial, hospitality, social services and of course, healthcare. The changes for the healthcare industry in 2016 have made Hospital language services a top
2016 saw considerable changes to regulations for hospitals and the healthcare industry. These changes highlight the need for effective language services and language access programs in hospitals and health care settings. Implementation of higher quality language access programs will continue to be a priority for the healthcare industry in 2017. One major change for the
Certified medical interpreters in hospitals are a valuable part of the medical community. In any professional setting, effective communication is key, but in hospital and emergency situation, where being understood can be life or death, language access is critical. New updates to the Affordable Care Act (Section 1557) prompted us to write How Can Healthcare
Certification Commission for Healthcare Interpreters (CCHI) Presents Free CE Webinar for Interpreters on December, 7th, 2016. There’s no doubt that language interpreters play a key role in our society, helping to provide understanding and effective communication in numerous industries, such as Healthcare and Medical, 9-1-1 Emergency, Legal and Business. With the ever changing landscape of
Section 1557 of the Affordable Care Act (ACA) spotlights the importance of language services in hospitals and healthcare, adding requirements and specifically giving Limited English Proficient (LEP) patients the rights to a qualified interpreter in order to advance healthcare equality and reduce disparities in health care. Medical interpreters fulfill an increasing need for quality language services
Using a telephone interpreter in healthcare can be challenging if you don’t understand best practices. It’s important to know how to make your time with a professional telephone interpreter effective and meaningful for your limited-English proficient (LEP) patients. When using interpreters in healthcare settings, always make sure they are a certified medical interpreter. Why certified?