How to Change Language Service Providers for a Better Interpreting Experience

When you’re ready to change language service providers, it’s an important decision for your organization. For whatever reason, you’re ready to move on to a new Language Services Solution to fit your company’s (and your clients’) needs. There are more than 25 million Limited English Proficient individuals in the United States today, and quality language services are 

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Try our Language Services Free with Telelanguage Free Trial Minutes

Thinking about switching language service providers? Try our Language Services at NO Charge… Telelanguage has been a leader in the language service industry since 1991. Our commitment to customer service, technological advancements, and quality assurance is the reason why 98% of our current clients would recommend us – and why dozens of new customers switch 

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[Inforgraphic] The Growing Need for Language Services in 2019 (and Beyond) 

Interpreters and translators have again topped best career lists of 2018, and jobs are projected to continue growing at a much higher rate than other careers. The global language services industry market size reached over 43 billion U.S. dollars in 2017, and is forecasted to rise to almost 47.5 billion by 2021. In this post, we’ll look 

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How Banks Can Reach Multicultural Consumers in the Financial Marketplace

1 in 5 United States residents speaks a language other than English at home, and more than 25.1 million people in the U.S. are limited in their use of the English language, limited English proficient (LEP). Language barriers present unique challenges for the financial services industry and without professional language support, banks and lenders may 

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Multilingual Customer Service: What Every Business Should Know

Why offer multilingual customer service? The United States has become increasingly diverse. Diversity in our country is at the heart of America. In fact, more than 350 languages are spoken in U.S. homes. As populations continue to shift, and we become more linguistically diverse, the need for businesses to provide effective multilingual customer service increases across 

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8 Questions to Ask When Looking for a Language Services Provider

What is important when looking for a new language services provider? Is it price? Is it a particular service? Whether you’re just beginning to offer multilingual customer support or you’re ready to switch providers, it’s important to make informed decisions about a new partner. When you’re armed with the right questions, it will help you 

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Phone Interpretation Services: 5 Things You Need for Language Support

Telelanguage connects people of different cultures and languages every day. As a global language service provider, we offer organizations a variety of language support, including phone interpretation services. Why is over-the-phone interpreting so important? Imagine needing immediate medical care, but not being able to communicate your concerns or distress. Imagine needing to provide excellent and 

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Insurance Interpreting: Language Service Considerations for Insurance Companies

Insurance interpreting and translation services are vital to the insurance industry. Policyholders look to insurance as a safeguard, be it automotive insurance, homeowners insurance, property insurance, etc. Insurance is a highly specialized and sensitive industry…consumers need excellent communication at every touch point, from choosing the right plan to making a claim. Insurance literacy is difficult 

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Language Support: Customer Service Interpreters Help Businesses Thrive

How important are customer service interpreters for businesses? Think about your customer service experiences. Say you’ve just purchased an item and realized you made a mistake on your order. Or perhaps you want to buy products online and have questions. What do you do? Naturally, you contact customer service to help you with your purchase. 

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Customer Experience: 7 Reasons to Offer Multilingual Support (Infographic)

Customer support is the backbone of business, and offering multilingual support has become increasingly important for businesses and organizations. Research shows that consumers prefer to do business in their native language. Multilingual support is imperative to providing positive customer experiences and earning the trust of your non-English speaking or Limited-English-proficient customers. Even for businesses that 

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