Why Certain Industries Need to Provide Interpreter Services



We’re an Interpreter Services company. We have a little insight into the industries that either, use our services regularly, or are in need of expanded use of interpreter services. With that in mind, we decided to put together of list of these industries and why it’s so important that they make interpreter services available. It’s not all inclusive — but it’s a start.

  1. Medical— This is a given. People face life and death situations when it comes to their health, so they need to be able to communicate their needs, questions, and concerns with those providing services. 
  1. Emergency— Anyone can be impacted by an emergency at any given time. First responders have no clue what they are going to come across when they come into the fold. Given the diverse society we live in, it’s not too far-fetched that an individual might speak a different language. Access to interpreter services is crucial in such situations.
  1. Legal — When it comes to legal issues, there is a lot on the line. From the initial conversation with an attorney to trial, it’s important that all parties be able to understand everything that is said. As such, interpreter services in the legal realm are imperative. 
  1. Customer Service (across industries) — When you have a problem, you want to be able to get the problem resolved. And if a company provides you with a number to call, you also want to be able to communicate with the person on the other end of the phone. Companies never know what language their end users may speak, so it’s important to be prepared to provide interpreter services to individuals whose language doesn’t match that of the representative on the other end of the phone.

Stay tuned. We’ll continue this list with four more industries in need of providing interpreter services.

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