Spanish Medical Interpreter Services Improve the Quality of Healthcare

spanish interpreter for healthcare
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As an expert in the medical field, you devote each day to helping those in need. Whether you’re helping someone give birth to new life, creating comfort for those nearing the end of life, or caring for any and everyone in between, your dedication to others changes lives every day.

No one knows better than you that each person you provide medical service is unique. Although patient needs and treatment plans vary, one thing is certain—regardless of culture, creed, history, or native language, everyone will receive some form of medical care in their lifetime. When that time comes, it is important that patients receive the highest quality care available.

With a steady increase of non-English speakers and those who speak English as a second language, there is a growing demand to meet the needs of these demographics. Following English, Spanish is the second-most spoken language in homes across the U.S, and still growing—in 1980, the U.S. had 3.2 million Spanish speakers, and by 2019 that number had grown to 39.1 million.[1]Cobas, J. A., Urciuoli, B., Feagin, J. R., & Delgado, D. J. (2022). The Spanish language in the United States rootedness, racialization, and resistance. New York, NY: Routledge.

While many people experiencing limited English proficiency may be able to stumble through a healthcare consultation, patients undoubtedly find it easier to communicate in their native language. Quality healthcare depends on providing comfort and support to a patient in their time of need. From routine appointments to emergency medical situations, patients rely on you to provide the best possible care for them. The ability to communicate efficiently and ensure vital information, diagnoses, treatments, and more are being exchanged with accuracy helps you both work toward a positive outcome for the patient.

The Benefits of Spanish Interpretation and Translation Services in Medical Care

spanish interpreter for healthcare

To continue providing a comfortable healthcare experience for all your patients, consider the ways a Spanish medical interpreter service could benefit all involved. The following are just a few many benefits of using Spanish translation and interpretation services in the medical field.

Better Quality Healthcare

People who experience limited English proficiency are at an increased risk for medical complications, serious medical errors, and other adverse outcomes compared to those who speak English fluently.[2]Flores G, Tomany-Korman SC. The language spoken at home and disparities in medical and dental health, access to care, and use of services in US children. Pediatrics. 2008;121(6): e1703-e1714.2.  The art of quality healthcare requires compassion, understanding, and trust. Establishing a good, safe relationship with a patient can help put them at ease. Everyone deserves equitable and accessible high-quality medical service. By utilizing Spanish translation services in your practice, you help ensure Spanish-speaking patients are receiving the highest quality care you can offer and can prevent potential avoidable medical errors.

Improved Communication

Effective communication between a patient and medical provider improves patient health outcomes.[3]Stewart MA. Effective physician-patient communication and health outcomes: a review. CMAJ Can Med Assoc J. 1995; 152(9): 1423- 1433. Your ability to exchange information with your patient is crucial to quality care. Misunderstandings, or lapses in communication can result in ineffective treatment or even additional medical complications. When you utilize the services of a medical Spanish interpreter to assist, you can ensure communication between both parties is clear and accurate. You and the patient can both rest assured that their health concerns are being translated with accuracy—and so is your medical advice, prognosis, and treatment plan. Improvement in communication helps create a more positive and effective healthcare experience overall.

Collaboration and Efficiency

You don’t have to shoulder the burden of providing excellent medical care alone. Collaboration can be a useful tool in the medical field, and interpreting opens the door of communication between healthcare providers on a global basis. With so many patients and a high demand for care, being pulled in too many directions can minimize efficiency. However, when practitioners work together towards a common goal, there are benefits for all involved. Effective collaboration on a global platform allows you to exchange ideas, share best practices, and work together to provide solutions and improve the quality of patient care.

As medical providers, when you collaborate via Spanish translation services, you can gain useful insight from others, discover the potential to build lifelong trusting professional relationships with patients, experience increased productivity, and develop new skills.[4]Green BN, Johnson CD. Interprofessional collaboration in research, education, and clinical practice: working together for a better future. J Chiropr Educ. 2015;29(1):1–10. When you team up with a Spanish-speaking medical interpreter, you can merge each your areas of expertise to create the best possible outcome for your patients.

Why Choose Medical Interpreter Services?

Qualifications

A team of HIPAA compliant, Spanish medical interpreters is trained for healthcare services. They will possess an understanding of medical terminology and the ability to provide accurate translation across the medical field. Healthcare is crucial and translations and interpretations must be done accurately and with care.

Accessible Anywhere, Anytime

Since services are available 24/7, you can reach a qualified interpreter within moments. Medical emergencies can happen anytime, anywhere, and time is of the essence when it comes to providing quality care. Having a professional Spanish medical interpreter always accessible to you is crucial in the event of a medical emergency.

Virtual interpreting services are utilized in these medical service areas:

  • Pharmacies
  • Hospitals
  • Nursing Homes
  • Emergency Rooms
  • Clinics
  • Home Healthcare
  • Medical Health Plans
  • Telehealth/Telemedicine Providers
  • Private Practices
  • Health Insurance
  • Urgent Care
  • Mobile Health Clinics
  • Rehabilitation Centers
  • Community Health Centers
  • COVID-19 Vaccination Sites

How Do Spanish Interpreter Services Work?

spanish interpreters for medical and healthcare

Interpretation services are available 24 hours a day, 7 days a week, and 365 days per year. But how does it work? Choosing remote interpreters means you have access to high-quality translation at your fingertips.

  1. Set Up Your Account

    Setting up an account is quick and easy. You can start receiving translation and interpretation services on day one.

  1. Reach A Service Professional

    Once you set up your account, you can contact a service professional who will connect you with your medical Spanish interpreter.

    Translation services are available via:

    • Telephonic Interpretation

      This form of interpretation connects the medical provider and patient with a Spanish interpreter over the telephone.

    • Video Remote Interpretation

      This allows you to connect with a Spanish-speaking translator via webcam or videophone. Unlike telephonic interpretation, this method allows you to communicate both visually and verbally.

    • Remote Zoom Meeting Interpretation

      Similar to video remote interpretation services, this method takes place on the Zoom platform. Zoom allows for multiple people to connect at once and helps sustain the personal, face-to-face connection.

Hire a Spanish Medical Interpreter

Hire a Spanish Medical Interpreter

Once you’ve completed the steps above, access Spanish translation services the very same day. Accessing quality Spanish-language interpretation as soon as possible is an increasingly important aspect of providing high-quality medical care and improving the experience and treatment outcomes of patients with limited English proficiency.[5]Flores G. The impact of medical interpreter services on the quality of health care: a systematic review. Med Care Res Rev. 2005;62(3):255-299. Despite the increase of legislation mandating access to language services,[6]Ginde AA, Clark S, Camargo CA. Language barriers among patients in Boston emergency departments: use of medical interpreters after passage of interpreter legislation. J Immigr Minor Health Cent Minor … Continue reading only 10 to 30 percent of patients with limited English proficiency were receiving the professional interpretation they need.[7]Lee KC, Winickoff JP, Kim MK, et al. Resident physicians’ use of professional and nonprofessional interpreters: a National Survey. JAMA. 2006;296(9):1049.

Be the change that’s needed in the medical industry, and a leader in bringing this change to your facility. Quality healthcare requires accessibility, equitability, collaboration, and effective communication.

References

References
1 Cobas, J. A., Urciuoli, B., Feagin, J. R., & Delgado, D. J. (2022). The Spanish language in the United States rootedness, racialization, and resistance. New York, NY: Routledge.
2 Flores G, Tomany-Korman SC. The language spoken at home and disparities in medical and dental health, access to care, and use of services in US children. Pediatrics. 2008;121(6): e1703-e1714.2.
3 Stewart MA. Effective physician-patient communication and health outcomes: a review. CMAJ Can Med Assoc J. 1995; 152(9): 1423- 1433.
4 Green BN, Johnson CD. Interprofessional collaboration in research, education, and clinical practice: working together for a better future. J Chiropr Educ. 2015;29(1):1–10.
5 Flores G. The impact of medical interpreter services on the quality of health care: a systematic review. Med Care Res Rev. 2005;62(3):255-299.
6 Ginde AA, Clark S, Camargo CA. Language barriers among patients in Boston emergency departments: use of medical interpreters after passage of interpreter legislation. J Immigr Minor Health Cent Minor Public Health. 2009;11(6):527-530.
7 Lee KC, Winickoff JP, Kim MK, et al. Resident physicians’ use of professional and nonprofessional interpreters: a National Survey. JAMA. 2006;296(9):1049.

About Kazuki Yamazaki

Director of Interpreter Service Kaz has been in the language industry since 2005. An interpreter himself, he oversees all operations of the Virtual Interpretation Division (OPI/VRI) for Telelanguage Inc. His responsibilities include Recruitment, Staffing and Coverage Coordination, Quality Assurance, and supervision of over 6,000 contracted/employed interpreters. Additionally, he leads our interpreter certification program. Kaz matches the interpreters’ unique skill-sets to specific organizations and customers. He develops and implements recruitment strategies as well as talent retention plans to ensure access to the most qualified interpreters in over 350 languages.