Coronavirus (COVID-19): Language Access Needs in the United States

As organizations experience an increased need for language access due to Coronavirus (COVID-19), we are reminded that when emergencies strike, emergency preparedness and response are critical for public safety. Responding to notices and other critical information can be stressful for everyone, but it can cause even more strain for Limited English Proficient (LEP) and Deaf and 

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Benefits of Over the Phone Interpreting Services

Did you know that calling is the preferred method of communication for 58% of consumers? Over the phone interpreting services are vital in our diverse and fast-paced world. Whether you need to communicate with clients, patients, or customers, instant access to professional interpreters via over the phone interpreting empowers organizations to connect with multicultural populations, 

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Patient Safety: How Language Access Reduces Risk of Patient Harm 

Communication is vital part of patient safety. As hospitals and health care systems around the country address and prioritize patient safety in health care, it’s important to look at how language and communication impact over 8% of United States residents who are limited English proficient (LEP). About 21% of United States residents do not have 

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Video Remote Interpreting: Medical and Health Care Solutions

Video remote interpreting advances the way health care systems communicate with limited-English and Deaf and Hard-of-Hearing patients. The fastest-growing foreign language service in the country, Video Remote Interpreting (VRI) eliminates language barriers by allowing healthcare professionals to quickly connect to an on-demand, remote interpreter over a video connection. Video remote interpreting medical services combine the high level 

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Nonprofit Language Services: Interpretation and Translation for Nonprofits

Effective communication is important for any nonprofit organization. Providing resources and language access to non-English speaking and Deaf and Hard-of-Hearing members of the community is a sign that your organization is a trusted resource. Nonprofit language services present opportunities to reach new donors, leaders, and communities. People from different cultures and backgrounds can contribute to 

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Public Health and Language Access: Health Care Providers to See More LEP Patients (Flu Season, Coronavirus)

Health Care Providers may see an increased number of limited-English proficient patients due to current public health concerns, including the severity of flu season, and concerns regarding coronavirus. If a patient is limited in their use of English, professional interpretation and translation services are available to provide health care professionals and their patients with the 

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Roadside Assistance Interpretation and Translation Services: Peace of Mind for Serving Diverse Customers

Roadside Assistance helps drivers feel more secure when they travel. Companies offering roadside assistance services provide important services to ensure safety for drivers and their passengers in a variety of situations, such as towing, jump start, gas delivery, flat-tire changes, lockouts, and sending emergency services if a driver is in danger. When something goes wrong 

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Personal Interpreting Services for Small Businesses and Individuals: Language Support in the Palm of Your Hand

Communication is important. Language barriers can be stressful, cause misunderstandings, and may leave you feeling powerless to connect. Personal interpreting services make multilingual communication possible for everyone. Whether you’re traveling abroad with your family or connecting with a limited-English speaker in your business, we all encounter diverse populations every day. There are more than 350 

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Air Travel Language Services: Serving Multicultural Customers

Air Travel Language Services create unique opportunities for airlines to speak directly to the needs of multicultural customers. In a world of online booking and global tourism, it’s important for the air travel industry to speak the languages of their customers. Why are language services important for air travel companies? The travel and tourism industry 

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