Utilizing Video Remote Interpreting with Deaf and Hard Of Hearing Individuals

Approximately 48 million Americans report some degree of hearing loss. In order to ensure effective communication with deaf and hard of hearing populations, federal laws may require the use of qualified interpreting services to help your organization communicate in American Sign Language. If a situation calls for an immediate response or on-site interpreting services are not immediately 

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Handling Transitions in Care For Patients with Limited English Proficiency

Handling transitions in care for LEP patients…communication is key! Communication in health care settings is especially important when patients experience transitions in care. When patients move to another care setting or are discharged from the hospital, a thorough understanding of discharge instructions is necessary for patient compliance. But for patients with limited English proficiency, transitions 

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Medicare and Language Access: Overcoming Language Barriers During Medicare Open Enrollment

Medicare and Language Access – Open Enrollment for Medicare begins October 15th, 2018 and ends on December 7, 2018.  Why are Medicare and language access so important during this period? 8% of the 57 million U.S. residents enrolled in Medicare are limited English proficient.  Navigating healthcare can be confusing for anyone, but for Limited-English proficient populations, communication barriers make 

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Reducing Hospital Readmission Rates for LEP Patients

How do language barriers affect hospital readmissions rates? More than 60 million Americans speak a language other than English at home, and 41% of this population (8% of the total U.S. population) have limited English proficiency (LEP). The increase in LEP patients in the U.S. can present communication barriers for healthcare systems to overcome in 

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Telehealth Facts: 17 Facts For Health Care Professionals

What is telehealth? Telehealth uses mobile technology to deliver health-related services, such as remote doctor consultations and patient monitoring to connect patients to vital health care services through means such as video-conferencing, remote monitoring, electronic consults, and wireless communications. With the increasing adoption of telehealth services, it’s important to understand how we can health care providers 

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Emergency Preparedness: Language Access and Public Safety

As we deal with evacuations and the effects of Hurricane Florence, we are reminded that when an emergency or disaster strikes, emergency preparedness and response is critical for public safety. Responding to evacuation notices and other crucial information can be difficult and stressful for everyone, but it can cause even more strain for Limited English 

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The Impact of Language Interpretation for Government Agencies

Written Translation and Language Interpretation for Government Agencies: Building Trust in Public Services   Between 1990 and 2013, the United States has seen an 80% growth in the limited-English proficient (LEP) population–reaching 25.1 million in 2013. Linguistic diversity in the U.S. makes language interpretation for government agencies a critical component in overcoming language barriers that 

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Spanish Speakers in the United States (Infographic)

Spanish Speakers in the United States…According to a 2015 report by Instituto Cervantes, the United States has the second highest concentration of Spanish speakers in the world, after Mexico. Roughly 53 million people, 41 million native Spanish speakers, and approximately 11.6 million bilingual Spanish Speakers live in the United States.  There are more people speaking Spanish 

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Best Practices for Communicating Through an Interpreter in Healthcare

When a language barrier arises in a healthcare setting, communication may become stressful for any professional. In situations where you need to communicate with a patient who is not proficient in English, professional medical interpreters are available to overcome language barriers. Professional interpreters in healthcare have been shown to reduce liability, aid in effective communication, 

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The Importance of Education Translation Services in U.S. Schools

How do language support and education translation services impact the quality of education? Every child deserves equal access to education, including children with limited proficiency in English.  Title VI of the Civil Rights Act of 1964 ensures that students who are learning English have equal opportunity to progress academically. In 2015, more than 4.8 million 

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