4 Benefits of Telephonic Interpreting for Call Centers

Why is telephonic interpreting so important for call centers? The United States is more linguistically diverse than ever before. For call center agents who are responsible for providing customer service on behalf of an organization, the ability to overcome language barriers is key to providing a positive customer service experience when serving multicultural customers. When 

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How to Change Language Service Providers for a Better Interpreting Experience

When you’re ready to change language service providers, it’s an important decision for your organization. For whatever reason, you’re ready to move on to a new Language Services Solution to fit your company’s (and your clients’) needs. There are more than 25 million Limited English Proficient individuals in the United States today, and quality language services are 

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Try our Language Services Free with Telelanguage Free Trial Minutes

Thinking about switching language service providers? Try our Language Services at NO Charge… Telelanguage has been a leader in the language service industry since 1991. Our commitment to customer service, technological advancements, and quality assurance is the reason why 98% of our current clients would recommend us – and why dozens of new customers switch 

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Video Remote Interpretation: The Telelanguage Difference (Infographic)

More than 7,000 languages spoken throughout the world today. The U.S. Census Bureau reports at least 350 languages spoken in U.S. homes.  Fortunately, the diversity of today’s languages doesn’t have to slow down communication for organizations serving limited-English speaking populations. With the help of interpretation and translation specialists like Telelanguage, communication has actually become more accessible 

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Telelanguage VRI: On-Demand Video Remote Interpreting Services

Video Remote Interpretation, or VRI, is currently the fastest-growing foreign language service in the United States. VRI is a video telecommunication service that uses devices such as web cameras or videophones to provide spoken language or sign language interpreting services.  Bridging the gap between on-site (face-to-face) interpreting and telephonic (over-the-phone) interpreting, Video Remote Interpretation Services are 

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Interpreter Scheduling Software: Frequently Asked Questions

Telelanguage has been a leading provider of language interpretation and translation services for more than 28 years! As a trusted name in language services, we know that interpreter management can be a time-consuming task. Foreign language diversity in the United States has never been greater, and organizations providing interpreter services may feel weighed down by the 

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Legal Language Services: Legal Interpretation and Translation

Effective communication is critical in the legal industry, especially when serving culturally and linguistically diverse populations. As of 2013, more than 20 percent (61.8 million) of individuals living in the United States spoke a language other than English in their home. With a growing number of limited English proficient (LEP) individuals nationwide, legal language services are a 

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The Importance of Language Access in Pharmacies

Pharmacies are a vital part of the healthcare industry, and they play a key role in patient health. The role of pharmacists has evolved along with the health care needs of our population, and that includes serving linguistically diverse populations. Pharmacy language access – including interpretation and translation services – is more important than ever. 

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The Link Between Medical Interpretation and Patient Safety

What is the link between medical interpretation and patient safety? Improving patient care for Limited English Proficient (LEP) patients is a top priority for hospitals and healthcare systems in the United States. Trained medical interpreters provide necessary communication between health care professionals and LEP patients that increases the quality of patient care, increases patient satisfaction, and supports 

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