6 Benefits of Video Remote Interpretation in Hospitals

While many hospital systems have traditionally used on-site interpreters, Video Remote Interpretation in hospitals (VRI) has gained traction in recent years to become the fastest-growing foreign language service in the country, filling the gap between over-the-phone and on-site interpretation services. The need for VRI medical interpreters has grown massively due to the ongoing COVID-19 health crisis. As 

Continue Reading

How Major U.S. Industries are Using Language Services in 2021

Language services in 2021 need to serve the needs of diverse populations and address the need for social distancing brought on by the ongoing COVID-19 health crisis. More than 8% of the United States population is limited English proficient (LEP). That number projected to rise as immigration is expected to account for 88% of the 

Continue Reading

The Importance of Language Services for COVID-19 Vaccine Distribution

The importance of language services for COVID-19 vaccine distribution is critically important to the United States’ vaccination efforts. Language access continues to be an essential tool during the ongoing coronavirus health crisis. According to the Centers for Disease Control and Prevention, as of November 16th, 2020, there were over 23.3 million cases of coronavirus (and 

Continue Reading

Providing Effective Communication for Deaf and Hard of Hearing Patients: ASL Video Interpreters

Language services aid health care professionals in providing effective care for Deaf and Hard of Hearing patients. Miscommunication between a provider and a patient can lead to negative patient outcomes and patient safety events. Language barriers increase the chances of miscommunication errors that can lead to patient harm, and in order to ensure effective communication 

Continue Reading

Medicare Telehealth Services and Language Access: What You Need to Know

Telehealth services and improved access to virtual care have continued to expand their reach in the United States over the past several years. The COVID-19 pandemic has increased the demand for telehealth, including Medicare Telehealth Services, and telehealth usage has been expected to rise by 64.3% in 2020. Since the beginning of the COVID-19 Public Health 

Continue Reading

Language Services for Lending: How Lenders Can Serve Diverse Consumers

Are language services for lending important to the health of financial institutions? Absolutely! Here’s why: Financial literacy and processing highly technical language can be difficult for native English speakers, and even more so for limited English Proficient (LEP) consumers. Although the buying power of multicultural consumers has and continues to increase, consumers still face barriers 

Continue Reading

Accounting Language Services: Tax Season and Serving Multicultural Clients

Tax season is the busiest time of year for accountants and tax professionals. Effective communication is critical during tax preparation, especially when serving culturally and linguistically diverse populations. With a growing number of limited-English proficient (LEP) individuals nationwide, accounting language services are a valuable resource for accounting firms, especially during tax season. As of 2013, 

Continue Reading

2021 Language Industry Trends and Language Services Market

The Future of Language Services: Understanding 2021 Language Industry Trends and the Language Services Market More than 8% of the United States population is limited English proficient (LEP). That number projected to rise as immigration is expected to account for 88% of the U.S. population increase by the year 2065. Rising diversity in the United 

Continue Reading

Open Enrollment Language Services: Considerations for Health Insurance Providers

Why are language services essential during the health care open enrollment period? Between November 1st, 2020, and January 31st, 2020, millions of Americans will apply for health insurance through healthcare marketplaces. Open enrollment language services provide insurance marketplaces with a way to overcome language barriers that can cause health care disparities for millions of limited-English 

Continue Reading

Language Services for COVID-19 Contact Tracing

The importance of language services for COVID-19 contact tracing efforts cannot be understated. Language access is an essential tool during the ongoing coronavirus health crisis. According to the Centers for Disease Control and Prevention, as of November 16th, 2020, there were at least 11.1 million cases of coronavirus (resulting in 246k deaths) in the United 

Continue Reading