The Future of Language Services: Understanding 2021 Language Industry Trends and the Language Services Market
More than 8% of the United States population is limited English proficient (LEP). That number projected to rise as immigration is expected to account for 88% of the U.S. population increase by the year 2065.
Rising diversity in the United States has propelled the need for professional interpreters and translators to provide communication for Non-English speaking and Deaf and Hard-of-Hearing populations. This year brought many challenges for organizations and saw changes in how we communicate in major U.S. industries including Education, Health Care, Financial Services, and Business. The need for social distancing amid the COVID-19 pandemic has also required many organizations to move daily in-person operations online.
Language support is key for all major U.S. industries, from health care to business. Luckily, with the help and popularity of language access technology, the implementation of remote language services, like Video Remote Interpretation and Over-the-Phone Interpretation, makes it easier than ever to serve multicultural populations – in 2021 and continuing into the future.
Here are several resources that provide a deeper understanding of the 2021 language industry trends and the need for language access in the United States.
2021 Language Industry: Employment of Interpreters and Translators to Rise
The U.S. Department of Labor Bureau of Labor Statistics projects employment of interpreters and translators to grow 20% from 2019 to 2029, at a rate much faster than the average for all occupations. Job prospects should be best for those who have at least a bachelor’s degree and for those who have professional certification.
Interpreters and Translators on Best Career Lists of 2020
U.S. News and World Report ranked interpreters and translators as #1 on their list of Best Creative & Media Jobs of 2020. Scoring for the annual list is determined by: Salary, Job Market, Future Growth, Stress, and Work-Life Balance.
According to their report, demand will be driven by growing diversity in the U.S. and increases in demand for globalization, noting that: “Job prospects are especially bright for those fluent in Chinese, German, Russian, Portuguese, and Spanish.” The report notes that Sign-language interpreters should also expect to see increased employment due to new the popularity of new technology like video remote interpreting.
Languages Spoken in the United States with Over 1 Million Speakers
1 in 5 U.S. residents speaks a language other than English at home. Spanish is the most common non-English language spoken in the United States with 41 million native speakers, and with another nearly 12 million bilingual Spanish speakers (2017).
According to the 2016 American Community Survey, languages spoken at home with over 1 million speakers (over the age of 5) include:
- Spanish – 41 million
- Chinese (including Mandarin and Cantonese) – 3.5 million
- Tagalog (including Filipino) – 1.7 million
- Vietnamese – 1.5 million
- Arabic – 1.2 million
- French – 1.2 million
- Korean – 1.1 million
As of 2017, the top 20 non-English languages spoken in the United States include: Spanish, Chinese, Tagalog (including Filipino), Vietnamese, Arabic, French, Korean, Russian, German, Haitian Creole, Hindi, Portuguese, Italian, Polish, Yiddish, Japanese, Persian (including Farsi, Dari and Tajik), Gujarati, Telugu, and Bengali.
2021 Language Industry Trends and Language Services Market (Infographic)
Around 8% of the United States population (25.1 million) is considered limited-English proficient, meaning they speak English less than “very well.” Advances in interpretation technology and language industry trends, such as telephonic interpretation and video remote interpretation make it easier than ever for organizations to communicate quickly and effectively with multicultural consumers, consumers, and patients.
As we continue to grow in linguistic and cultural diversity, the language services industry will continue to be essential for businesses and organizations serving limited English proficient populations and The Deaf and Hard of Hearing.
Your Partner for Language Access Solutions:
Telelanguage has been a trusted provider of innovative language service solutions since 1991. Providing interpretation and translation services for thousands of organizations nationwide, here are a few ways that Telelanguage has made an impact in the language services industry this year:
- Telelanguage Partners with City of Salem to Provide Free Language Interpretation During COVID-19 Crisis (PRUnderground)
- Telelanguage Provides Free COVID-19 Language Support Materials for Organizations (Free Support Materials)
- To Support Organizations through COVID-19, Telelanguage Offers No Contract Required Language Services (COVID-19 Support)
- Telelanguage Provides Easy Access to Interpreters for Zoom and Remote Meetings in 300 Languages. (Remote Interpreting Services)
2021 Language Industry Trends: How Telelanguage Can Help
At the forefront of 2021 language industry trends, Telelanguage leads the way in interpretation technology and customer service, offering the fastest connect times to over 6,000 U.S. based professional interpreters, covering 350 languages.
Video Remote Interpreting
Video Remote Interpreting, or VRI, is the fastest-growing foreign language service in the country. An on-demand interpretation solution, VRI bridges the gap between telephonic interpreting and on-site interpreting. Benefits of Video Remote Interpreting include:
- Gain visual support with enhanced accuracy
- See facial expressions of the interpreter and know they understood
- Confirm the meaning of non-verbal communication
- Help the conversation for you, the interpreter and the LEP patient
- Cost-effective. There are no minimum hours or mileage reimbursement needed to gain access to the interpreter.
- On-demand access
VRI promotes the highest level of accuracy in interpreting, second only to on-site interpreting. Telelanguage provides HIPAA, HITECH, and ADA compliant VRI services that can be accessed in seconds, available 24/7, 365 days a year – with assembly from any office or field site.
Learn More about the benefits of Video Remote Interpreting. DOWNLOAD the free white paper!
Telephonic interpretation is an on-demand, remote interpreting service that offers a fast response when urgent or unexpected language barriers comes up. Telephone interpreting bridges the language gap in areas where on-site interpreters cannot, such as an emergency situation, call-center support, situations that require a fast response, or in a rural area where a local interpreter cannot be immediately available.
When you need language support, you don’t have minutes to wait on hold. Telelanguage connects organizations to certified, U.S. based interpreters faster than any other vendor. Our proprietary technology also ensures that there are no outages in the event of a national emergency.
Learn More about the importance of offering language services as an organization. DOWNLOAD the free white paper!
Translation services require not only target language/English proficiency, but also a high level of detail and comprehension to topic-specific terminology.
At Telelanguage, our translators are subject-matter experts who have been through specialized training to meet the unique set of skills, knowledge, and experience to ensure proficiency in medical, education, legal, and financial services content, formatting, etc. Telelanguage only uses translators that have native fluency in both the Target Language and English, and have at least 2 years of experience in written translation.
Especially in light of the ongoing COVID-19 health, organizations must be able to communicate effectively with multicultural populations, across all industries. 1 in 5 U.S. organizations is currently losing business due to a lack of language skills and cultural awareness in their workforce. Interpretation technology and language industry trends make it easier than ever to make use of professional language services, which are crucial for a thriving business in 2021 (and beyond).
A leading provider of language service solutions since 1991, our network of 6,000+ certified interpreters are superior trained to fit the needs of organizations of all sizes. Wondering how to reach your language access goals in 2021? Contact us today for a free quote.
6,000+ interpreters ready to speak in over 300 languages!
Call Telelanguage today at 1-(877) 985-0677
Certified interpreters available telephonically, face-to-face, or via video remote!