Overcoming Language Barriers in Rural Area Hospitals

Many rural area hospitals in the United States face unique challenges that must be overcome in order to deliver the highest quality care to patients. According to the American Hospital Association, about 20% of Americans live in rural areas without easy access to primary care or specialist medical services. For example, the number of physicians 

Continue Reading

Quick Guide to Language Services in Banking (Infographic)

There are more than 350 languages are spoken in U.S. homes today. Language services in banking have become a vital part of reaching and retaining multicultural consumers in the competitive industries of banking and financial services.  Fortunately, the flexibility and state-of-the-art technology of language services in banking make it easier than ever for financial institutions to provide diverse 

Continue Reading

What is VRI? The Fastest Growing Foreign Language Service in the United States

The integration of state-of-the-art technology and interpreting services continues to be an important part providing language support that is easy and timely to access. As we become more culturally and linguistically diverse, the ability to access remote interpreters, telephonically, and via video remote interpretation (VRI), enables organizations to work efficiently, cost-effectively, and with greater flexibility 

Continue Reading

How Banks Can Reach Multicultural Consumers in the Financial Marketplace

1 in 5 United States residents speaks a language other than English at home, and more than 25.1 million people in the U.S. are limited in their use of the English language, limited English proficient (LEP). Language barriers present unique challenges for the financial services industry and without professional language support, banks and lenders may 

Continue Reading