Language Support for Banking and Financial Institutions

As the economic world grows smaller, and global business grows larger, different cultures and languages are intersecting at an ever-increasing pace, and language support for banking and financial institutions is vital to this industry in a competitive market. In our increasingly digital and fast-paced world, customers expect quick, easy, and reliable services from financial institutions, 

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Utilizing Video Remote Interpreting with Deaf and Hard Of Hearing Individuals

Approximately 48 million Americans report some degree of hearing loss. In order to ensure effective communication with deaf and hard of hearing populations, federal laws may require the use of qualified interpreting services to help your organization communicate in American Sign Language. If a situation calls for an immediate response or on-site interpreting services are not immediately 

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Handling Transitions in Care For Patients with Limited English Proficiency

Handling transitions in care for LEP patients…communication is key! Communication in health care settings is especially important when patients experience transitions in care. When patients move to another care setting or are discharged from the hospital, a thorough understanding of discharge instructions is necessary for patient compliance. But for patients with limited English proficiency, transitions 

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Medicare and Language Access: Overcoming Language Barriers During Medicare Open Enrollment

Medicare and Language Access – Open Enrollment for Medicare begins October 15th, 2018 and ends on December 7, 2018.  Why are Medicare and language access so important during this period? 8% of the 57 million U.S. residents enrolled in Medicare are limited English proficient.  Navigating healthcare can be confusing for anyone, but for Limited-English proficient populations, communication barriers make 

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