Telelanguage has over 25 years of providing the Legal and Judicial industry with language services. We understand the unique challenges facing the Legal system, and have a vast network of active clients and success stories to show for it. We understand that community image is very important, as well as compliance, security and regulations. We fully understand your linguistics support needs and challenges you face. With contracts currently in place with legal systems across the country, we have a proven history of success working with similar target populations. As the Legal and Judicial industries continue to evolve, so does the technology that Telelanguage is able to provide. Our interpreter platform is proprietary technology, with the ability to be customized to every client.
Keeping customer information secure and confidential is a priority for Telelanguage, Inc. We provide a privacy notice to our customers who utilize our telephonic and face-to-face interpretation services. We protect personal and confidential information encountered during the interpretation process by maintaining physical, electronic, and procedural safeguards that meet or exceed applicable law. All employees and interpreters who have access to personal information must agree to follow appropriate standards of security and confidentiality. We train our employee and interpreters on how to properly handle personal and confidential information and we restrict access to that information. Telelanguage does not collect or use customer confidential information without consent from all parties.
Telelanguage ensures its network of interpreters and translators are trained and certified using the most rigorous criteria. Modules include sections on legal proceedings and human services. Telelanguage has developed a level of institutional knowledge and streamlined processes that allow us to provide our clients worry-free service.All Telelanguage employees and field contractor assets carry one or multiple linguistic or translation certifications; degrees or advanced degrees; background and criminal history checks; or other industry certification and background experience validation or verifications in medical, financial, courts, corrections and other fields. Criminal history, background investigations and Non-Disclosure Agreements (NDA) are in place with all staff and contractor staff to support a diverse range of customer needs before they are assigned to support our clientele.