Patient Satisfaction in Hospital Settings: On-Site Vs. Remote Interpretation

The increase of foreign-born populations and linguistic diversity in the U.S. has led to higher numbers of limited English proficient (LEP) patients. One in five United States residents speaks a non-English language at home, and 25 million people in the U.S. speak English “less than very well.” What does this mean in a health care 

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Multilingual Patient Care: Language Solutions in Health Care

Multilingual Patient Care is more important for healthcare professionals than ever before. In fact, 1 in 5 U.S. residents speaks a language other than English at home.  When it comes to serving limited-English proficient patients, having a comprehensive language access program is key. Since 1991, Telelanguage has helped thousands of healthcare organizations to improve language 

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Handling Transitions in Care For Patients with Limited English Proficiency

Handling transitions in care for LEP patients…communication is key! Communication in health care settings is especially important when patients experience transitions in care. When patients move to another care setting or are discharged from the hospital, a thorough understanding of discharge instructions is necessary for patient compliance. But for patients with limited English proficiency, transitions 

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Medicare and Language Access: Overcoming Language Barriers During Medicare Open Enrollment

Medicare and Language Access – Open Enrollment for Medicare begins October 15th, 2018 and ends on December 7, 2018.  Why are Medicare and language access so important during this period? 8% of the 57 million U.S. residents enrolled in Medicare are limited English proficient.  Navigating healthcare can be confusing for anyone, but for Limited-English proficient populations, communication barriers make 

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Reducing Hospital Readmission Rates for LEP Patients

How do language barriers affect hospital readmissions rates? More than 60 million Americans speak a language other than English at home, and 41% of this population (8% of the total U.S. population) have limited English proficiency (LEP). The increase in LEP patients in the U.S. can present communication barriers for healthcare systems to overcome in 

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Telehealth Facts: 17 Facts For Health Care Professionals

What is telehealth? Telehealth uses mobile technology to deliver health-related services, such as remote doctor consultations and patient monitoring to connect patients to vital health care services through means such as video-conferencing, remote monitoring, electronic consults, and wireless communications. With the increasing adoption of telehealth services, it’s important to understand how we can health care providers 

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Best Practices for Communicating Through an Interpreter in Healthcare

When a language barrier arises in a healthcare setting, communication may become stressful for any professional. In situations where you need to communicate with a patient who is not proficient in English, professional medical interpreters are available to overcome language barriers. Professional interpreters in healthcare have been shown to reduce liability, aid in effective communication, 

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Video Interpreting and Tele-Health: How it Works (SlideShare)

Telehealth has the potential to change how we interact with healthcare providers. Advances in healthcare technology provide timely and affordable access to care. Hospitals’ adoption of telemedicine technology has increased by roughly 3.5% per year from 54.5% in 2014 to 61.3% in 2016. An estimated 51-53% of U.S. hospitals are expected to have installed telemedicine 

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Free eBook: A Guide to Language Access in Healthcare

Understanding the importance of language access in healthcare is a critical component of patient care. Healthcare organizations have more diverse language needs than ever before. As a healthcare professional, when you are communicating with non-English speaking patients, you need support that you can trust — especially in emergency situations. Telelanguage empowers healthcare providers to communicate in 

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Health Care Interpretation: Improving the Quality of Patient Care

Health Care Interpretation promotes effective communication between limited-English proficient and Deaf and Hard of Hearing patients and health care providers. Because of the growing number of LEP patients in the United States, the demand for qualified health care interpreters has grown swiftly. In fact, the U.S. Census Bureau reports over 350 languages spoken in U.S. 

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