Refugees in the United States: Languages and Resettlement (Infographic)

More than three million refugees have been resettled in the United States since The Refugee Act of 1980, which created the current national standard for the screening and admission of refugees in the United States. Who is a refugee? A refugee is someone who has been forced to flee his or her country because of persecution, 

Continue Reading

Customer Experience: 7 Reasons to Offer Multilingual Support (Infographic)

Customer support is the backbone of business, and offering multilingual support has become increasingly important for businesses and organizations. Research shows that consumers prefer to do business in their native language. Multilingual support is imperative to providing positive customer experiences and earning the trust of your non-English speaking or Limited-English-proficient customers. Even for businesses that 

Continue Reading

Languages Spoken in the United States: 15 Largest Metro Areas

We hear foreign languages spoken every day. The United States draws people from many countries around the world and the diversity of languages spoken in the United States (in U.S. homes) is at least 350. While some U.S. cities (like New York, Miami and Los Angeles) have higher immigrant and LEP populations, there are approximately 25.1 million Limited 

Continue Reading

Language Translation San Francisco: A U.S. Cities Spotlight (Infographic)

Language translation San Francisco Spotlight – San Francisco is the cultural, commercial, and financial center of Northern California, and also one of the most linguistically and culturally diverse cities in the nation (ranking 12th in the United States for foreign-born population). With a welcoming attitude toward new immigration (165,000 new foreign-born residents between 2013 and 

Continue Reading

Language Access: Marketplace Implementation of Language Services (Checklist)

Marketplace implementation of language services is vital to health care providers and organizations nationwide. Because 1 in 4 consumers who will apply for health coverage through the new health insurance marketplaces will speak a language other than English at home, it is critical that marketplace implementation develop robust standards to ensure that these language services enable 

Continue Reading

Language Translation Houston: A U.S. Cities Spotlight (Infographic)

Language translation Houston – As the third-most linguistically diverse city in the United States, language access is crucial in Houston, Texas. According to U.S. Census data, over 145 languages were spoken in Houston homes as of 2015. The city is multicultural, a major port city, Houston also has many academic institutions and very strong industries. 

Continue Reading

Foreign Language Diversity in U.S. Homes (Infographic)

The need for high-quality foreign language interpretation in the United States is growing rapidly. The U.S. Census Bureau reports over 300 languages spoken in U.S. homes, and a record 64.7 million (1 in 5) United States residents over the age of 5 speak a foreign language at home. Language diversity in the United States has never been greater, 

Continue Reading

Social Services Interpreters: Mission Critical for Language Access

Social services interpreters serve a vital purpose in the United States, as we are more culturally and linguistically diverse than ever before. Social services organizations routinely work with Limited-English Proficient (LEP) clients, and their use of qualified interpreters and translators is necessary when language barriers arise in order for providers and staff to communicate effectively. 

Continue Reading

911 Interpreters: Language Support for Non-English Speaking Callers

Since its implementation, 9-1-1 has been an invaluable link service linking the American public to emergency services. The men and women serving at 911 across the country provide a critical step for emergency response. While 911 Emergency call centers deal with high-stress situations every day, when language barriers arise, an already stressful event can become 

Continue Reading