The Importance of Certification for Medical Interpretation

Utilizing interpreters with certification for medical interpretation means having the best-qualified interpreters for your healthcare organization. Medical interpreters are a key part of the medical community when communicating with Limited-English proficient patients. In any professional setting, effective communication is key, but when language barriers arise in a hospital or emergency situation, access to medically certified 

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Refugees in the United States: Languages and Resettlement (Infographic)

More than three million refugees have been resettled in the United States since The Refugee Act of 1980, which created the current national standard for the screening and admission of refugees in the United States. Who is a refugee? A refugee is someone who has been forced to flee his or her country because of persecution, 

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Free Resources for Supporting Clients of Different Languages and Cultures

As a trusted language services partner nationwide, Telelanguage provides understanding and connects clients with their non-English speaking and limited-English speaking clients every day! Regardless of industry, organizations need more support to properly service the growing LEP population. In fact, One in five U.S. residents speaks a foreign language at home. We have created a few 

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How Hospitals Are Improving the LEP Patient Experience

It is critical to communicate effectively in every medical situation, especially with Limited-English Proficient (LEP) clients. The total number of LEP individuals in the United States has grown by 81% since 1990. People seeking medical care are linguistically diverse and language barriers can negatively impact the care for an LEP patient. One in five Americans 

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Telelanguage to Represent Oregon at 2018 Arab Health Convention in Dubai

As Seen On PRUnderground and Fox News Oregon: Telelanguage Selected to Represent Oregon at 2018 Arab Health Convention in Dubai Telelanguage, Inc. a global language service provider has been selected to represent Oregon at the 2018 Arab Health Convention in Dubai from January 29th – February 1st, 2018. Arab Health is the largest gathering of healthcare 

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Customer Experience: 7 Reasons to Offer Multilingual Support (Infographic)

Customer support is the backbone of business, and offering multilingual support has become increasingly important for businesses and organizations. Research shows that consumers prefer to do business in their native language. Multilingual support is imperative to providing positive customer experiences and earning the trust of your non-English speaking or Limited-English-proficient customers. Even for businesses that 

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Home Health Agencies: 2018 Language Access Compliance

Improving communication with limited-English-proficient patients is a high priority for healthcare organizations and insurance agencies in 2018. For Home Health Agencies participating in Medicare, there are new language access requirements to understand this year for compliance.   On January 13, 2017, Centers for Medicare and Medicaid Services (CMS) published the final rule which revised the 

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5 Statistics that Prove the Importance of Language Support for Organizations

The importance of language support in the United States has skyrocketed to an all-time time high, and organizations have recognized the necessity of providing a means of communication for Limited-English and non-English speaking populations. For many organizations, this means having a dedicated language support provider to eliminate language barriers.   “The art of communication is 

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New Language Access Laws: 2018 ERISA Translation Requirements

2018 will see a few new laws go into effect for beneficiaries aimed at providing higher quality language access for the Limited-English Proficient. For insurance companies offering plans for employees, it’s important to understand the new ERISA Translation Requirements for Compliance.   What is ERISA? The Department of Labor amended ERISA  (Employee Retirement Income Security 

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